Prioritisation in municipal service delivery management: An exploratory qualitative research study in Turkish municipalities
Yazarlar (5)
Prof. Dr. Mehmet BARCA Ankara Sosyal Bilimler Üniversitesi, Türkiye
Prof. Dr. Ali DANIŞMAN Ankara Sosyal Bilimler Üniversitesi, Türkiye
Doç. Dr. İhsan AYTEKİN Ankara Sosyal Bilimler Üniversitesi, Türkiye
Prof. Dr. Halis KIRAL Ankara Sosyal Bilimler Üniversitesi, Türkiye
Mustafa Şahin
Makale Türü Açık Erişim Özgün Makale (SSCI, AHCI, SCI, SCI-Exp dergilerinde yayınlanan tam makale)
Dergi Adı Wiley (Q2)
Dergi ISSN 0313-6647 Dergi Bilgileri (2024)
Dergi Tarandığı Indeksler SSCI
Makale Dili Türkçe Basım Tarihi 10-2024
Cilt / Sayı / Sayfa 83 / 4 / 666–696 DOI 10.1111/1467-8500.12612
Makale Linki https://doi.org/10.1111/1467-8500.12612
UAK Araştırma Alanları
Bütçe ve Mali Planlama
Özet
This study attempts to understand to what extent the actual priority setting in the municipalities of Türkiye as a developing country aligns with idealised rational models based on theoretical principles and successful cases in developed countries. For that purpose, the study examines the cases of priority‐setting process of service provision in Turkish municipalities through an exploratory qualitative research method involving focus group meetings with the representatives of 30 municipalities and field observation in two municipalities. The findings reveal key aspects of the prioritisation process, including approaches taken by the municipalities, citizen and stakeholder engagement, the role of managers, criteria used for the assessment of alternatives, and evaluation methods. The analysis identifies two distinct patterns, that is the idealised rationalist versus pragmatic, in all the key aspects examined. These findings …
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